The Nourished Reset

Cancellation Policy

To create the best possible training experience and ensure clarity, consistency, and respect for both your time and mine, please review the following policies before beginning your 1:1 personal training package. 📅 Scheduling & Sessions All sessions are 45 minutes unless otherwise stated. Sessions must be scheduled through my official booking link. Clients are responsible for booking their sessions within their package period (monthly). Consistency is a core part of your progress; I recommend clients book recurring days/times. ⏳ Cancellation & Rescheduling I require a 24-hour notice to cancel or reschedule a session. Cancellations made under 24 hours will result in a forfeited session. No-shows are considered forfeited. I respect your time and ask you to do the same — this ensures fairness and protects availability for all clients. 💰 Payments & Packages Packages are billed monthly at the start of the billing cycle. Sessions do not roll over into the next month unless agreed upon in advance under special circumstances. Payments are non-refundable. If you need to pause due to travel, illness, or emergency, please reach out — short holds can be accommodated on a case-by-case basis. ⏰ Lateness Policy Sessions begin and end at the scheduled time. If you are late, the session will still end at the original time. If I am ever late, you will receive full time or an extension. 👟 Client Expectations I want you to succeed — so our partnership requires effort and consistency on both ends. Clients are expected to: Arrive on time and prepared (hydrated, proper attire, etc.) Communicate injuries, pain, or health changes immediately Be open to coaching, feedback, and adjustments Commit to the program they’ve chosen 💬 Communication & Support You’ll receive text or app support depending on your package. Messages will be responded to within business hours (M–F). For urgent concerns, please email or message sooner. ⚡ Safety & Liability Clients acknowledge the inherent risks of exercise. A completed liability waiver and intake form are required before the first session. If a medical clearance is needed, it must be submitted prior to training. 🌿 My Commitment to You I promise to bring: A personalized training experience Evidence-based programming Encouragement, accountability, and support A safe, empowering environment Clear communication and professionalism

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